Daily commercial janitorial services for your facility are important for several reasons: keeping a clean space, ensuring safety for employees, and ensuring that customer perception remains high at all times.
Sometimes it’s hard to tell if your commercial janitorial team is underperforming, but if you start to see issues pile up, or your facility doesn’t seem clean even after the services are performed, it could be a sign that you need a change.
At City Wide of Boston, we match facility owners and property managers with the services they need to keep their facility clean and running efficiently. Here are some signs that you may need to reevaluate your current services:
Inconsistency is Becoming Routine
Commercial cleaners need to maintain consistency with their daily cleaning duties. If you notice some days that your facility looks dirty after being spotless the day before, it’s a sign that corners are being cut.
Common signs to look for:
- Trash cans remain unemptied
- Inconsistent restroom cleanliness
- Growing dust buildup
- Floor scuffs remain for days
No Accountability or Communication
When you have a commercial janitorial provider, it should be a partnership, not a stranger arriving after hours. If you spot an issue, and it takes time for them to address it, it shows a lack of responsiveness and accountability. If reported issues remain untouched, or the point-of-contact is constantly shifting, it may be time to head for cleaner pastures.
The Cleaners Can’t Scale with Your Operations
When you oversee operations, part of the responsibilities is scaling the business. If you’re in the process of growing, but your commercial cleaning services can’t keep up, it could lead to important tasks being incomplete, which can work towards damaging your reputation and perception with customers and tenants.
The Complaints are Piling Up
When you have tenants that show up every day, they tend to notice the little things. They’ll even let you know if something is amiss. Complaints about the cleanliness of your facility should never be ignored, and if the complaints are increasing, it could be a sign that your cleaning services are lacking.
Constant Turnover with Your Cleaning Team
If you’re starting to see newer faces with your cleaners regularly, it can indicate poor management from the vendor. Since the cleaning staff has access to your facility, and any property and assets within, it could be a security issue, especially if your vendor is forgoing the vetting of employees to keep up with demand and schedules.
You’re Becoming More Hands-On
You shouldn’t have to regularly inspect the work of your cleaning services. You can tell instantly when walking through the doors if the space was properly cleaned and sanitized. If you have to constantly review the work, follow up, or create an instruction list every time they arrive, it could indicate that it’s time for a change.
Cost & Value Aren’t Aligned
If you’re spending the standard rates on your cleaning services, but you’re not getting the quality that you’d expect, it’s a sign that they’re not the right fit. This is especially true if they’re using outdated equipment or low-quality cleaning products.
Get Matched with the Right Commercial Janitorial Services
When you’re in the process of canceling services with your current provider and are looking for the right vendor to provide your facility with commercial cleaning services, you can look to us at City Wide of Boston. We vet and qualify vendors and match them with facilities. We’re you’re point-of-contact, so you can focus on more important aspects of your facility while it gets cleaned regularly.
Get in touch with us to get started!
