508-281-0500  contactcwb@gocitywide.com

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  • How We Work
  • Managed Services
    • Industries
    • Service Area
    • Managed Services List
  • COVID-19 Resources
  • Insights
  • FAQ
  • About Us
    • Who We Are
    • Leadership
    • Mission, Vision & Values
    • Careers
    • Contact Us
  • How We Work
  • Managed Services
    • Industries
    • Service Area
    • Managed Services List
  • COVID-19 Resources
  • Insights
  • FAQ
  • About Us
    • Who We Are
    • Leadership
    • Mission, Vision & Values
    • Careers
    • Contact Us

HOW WE WORK

Professional Management From End To End

One Point of Contact
Network of Vendors
Ongoing Compliance

Providing Managed Maintenance Services
in Eastern and Central MA since 2008

293 Boston Post Road W, Suite 340
Marlborough MA 01752
(508) 281-0500

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Broad network of vendors 100% validated
and certified by City Wide

  • Commercial references
  • Account assignment based on performance in CWB network, expertise, geography, and ability to comply with incremental client requirements
  • Verified business and legal filing via state and federal sources
  • Valid and proper insurances
  • Complete background checks

Ongoing compliance to ensure all contract commitments and customer expectations are met

  • Regular site inspections, complaint resolution and product audits
  • Adherence to all client facility specific requirements
  • Up to date insurance and background document compliance
  • Regular site inspections, complaint resolution and product audits
  • Adherence to all client facility specific requirements
  • Up to date insurance and background document compliance
  • Client surveys and weekly inspection ratings
  • Up to date IDPRP (Infectious Disease Preparedness Response Plan)
  • Annual CWB vendor network re-certification

One point of contact for all facility maintenance needs

  • Proactive communication and exceptional customer service
  • Saves our client’s time and headaches associated with facility maintenance
  • Project management expert in a wide variety of industries
  • Vendor selection to match the needs and budgets of our clients