Small Company. BIG Opportunity.

City Wide of Boston is expanding and we are seeking to add an Account Manager to our team! This position is a hybrid role of sales, customer service, and relationship building with existing clients. The Account Manager is field based and will visit their clients regularly to build relationships and to establish trust and rapport. Administrative support is provided to allow for focused time to work with clients, manage projects and to cross-sell additional services.

What you’ll love about working at City Wide

• Exceptional culture - we work to provide work life balance and a supportive team environment.
• We have fun – our team loves a friendly competition along with team building outings. Check out our Facebook to see our team! 
• We have a heavy focus on training and development. As we grow, we want our team to grow with us.
• We set our employees up for success. You’ll be welcomed on your first day in our bright, spacious office by your manager and the City Wide team, your technology set and ready to go, work station organized with training materials and business cards, and your first training is with the owner of the company!
• Your voice and suggestions will always be heard and appreciated! City Wide welcomes new ideas and suggestions from our employees.
• We offer up to a 4% match for your 401K (no vesting schedule)
• Company sponsored health, dental and vision insurance
• 3 weeks paid time off, in addition to 8 paid holidays
• We care about our community – each team member is granted 8 hours of VTO (volunteer time off)
• No cap on earnings
• Vehicle reimbursement

What drives success for this role

• Be the primary point of contact and build long-term relationships with clients
• Comfortable with “farmer” selling
• Ability to prioritize among competing tasks
• Take ownership of retaining and growing existing accounts
• Ability to resolve client concerns and issues
• Experience in delivering client-focused solutions based on customer needs
• Self-motivated and able to thrive in a results-driven environment

Who are we

City Wide provides Managed Services to commercial properties throughout Eastern and Central MA. We match the needs of our clients’ facilities with a qualified maintenance vendor and become a trusted extension of our clients’ team. We continue to pivot with the pandemic and have proven to be and essential and rapidly growing business. City Wide Facility Solutions Boston is a locally owned family business and a Massachusetts certified SDO Woman Business Enterprise.

City Wide of Boston’s company vaccination policy requires all employees to be fully vaccinated against COVID-19 and all new hires must be vaccinated by the time they start employment, absent any religious or medical circumstances.

At present, an individual is deemed “fully vaccinated” when they have received, at least 14 days prior, either the second dose in a two-dose COVID-19 series (e.g., Pfizer or Moderna) or a single-dose COVID-19 vaccine (e.g., Johnson & Johnson).

City Wide of Boston is expanding, and we are seeking a Collections Specialist to join our growing team!

As a member of our Finance team, this person will be responsible for collections functions, cash applications and research of customer invoices and payments.

What you’ll love about working at City Wide

• Exceptional culture - we work to provide work life balance and a supportive team environment.
• We have fun – our team loves a friendly competition along with team building outings. Check out our Facebook to see our team!
• We have a heavy focus on training and development. As we grow, we want our team to grow with us.
• 3 weeks paid time off, in addition to 8 paid holidays
• We offer up to a 4% match for your 401K (no vesting schedule)
• Company sponsored health, dental and vision insurance
• 1 remote workday per week (after 90 days of employment)
• We care about our community – each team member is granted 8 hours of VTO (volunteer time off)
• We set our employees up for success. You’ll be welcomed on your first day in our bright, spacious office by your manager and the City Wide team, your technology set and ready to go, workstation organized with training materials and business cards, and your first training is with the owner of the company!
• Your voice and suggestions will always be heard and appreciated! City Wide welcomes new ideas and suggestions from our employees.

What drives success for this role:

• Strong verbal communication skills especially over the phone
• 1+ years of collections/accounts receivable or customer service experience
• High level of attention to detail and accuracy
• Ability to communicate effectively with vendors and clients
• Time management and ability to prioritize
• AA degree preferred

What are the responsibilities:

• Collect customer payments in accordance with payment due dates
• Resolve client-billing problems in a timely manner
• Make outbound calls in a professional manner while keeping and improving customer relations
• Identify issues attributing to account delinquency and discuss them with management
• Review and monitor assigned accounts and all applicable collection reports
• Apply payments in the accounting system when needed
• Process credits for customers if needed
• Support the finance team as needed
• Monitor the AR aging report
• Send out customer statements

Who are we

City Wide provides Managed Services to commercial properties throughout Eastern and Central MA. We match the needs of our clients’ facilities with a qualified maintenance vendor and become a trusted extension of our clients’ team.  We continue to pivot with the pandemic and have proven to be and essential and rapidly growing business. City Wide Facility Solutions Boston is a locally owned family business and a Massachusetts certified SDO Woman Business Enterprise.

Learn more about us at gocitywideboston.com

City Wide of Boston’s company vaccination policy requires all employees to be fully vaccinated against COVID-19 and all new hires must be vaccinated by the time they start employment, absent any religious or medical circumstances.

At present, an individual is deemed “fully vaccinated” when they have received, at least 14 days prior, either the second dose in a two-dose COVID-19 series (e.g., Pfizer or Moderna) or a single-dose COVID-19 vaccine (e.g., Johnson & Johnson).

City Wide Facilities Solutions - Boston is seeking a top performing B2B sales hunter who excels at finding and closing new business. The ideal candidate will embrace phone prospecting and cold calling to create opportunities in their protected territory.

As a Sales Executive, you will be responsible for new business development in a highly productive, sales-driven environment. You will be responsible for the full sales cycle, from lead generation to close. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients.

City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Boston, one of more than 80 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

What are we looking for in a Sales Executive?

You are a strong hunter and can easily explain the activity levels needed to maintain a full pipeline and reach your goals. You have existing relationships that will help you quickly establish a portfolio of clients. You have exceptional listening and questioning skills, love to find and close new business, sell value instead of price. You should be proud of your numbers and eager to tell us how your sales results make you the best candidate to join our growing team.

• Driven, competitive and self-motivated
• Outgoing, dynamic personality
• Metrics- oriented, with a strong need to win
• Can-do attitude and positive team player
• Organized within a defined sales process with an ability to move clients from prospect to close
• Excellent communication skills

In this position you will:

• Identify and qualify potential clients via phone, email, and field visit cold calls
• Initiate the sales process by scheduling appointments, understand account requirements, and make initial presentations
• Close sales by building rapport with potential accounts, explaining our service capabilities, overcoming objections, and preparing contracts.
• Conduct a minimum of 20 hours prospecting each week
• Utilize and manage your customer relationship management system (CRM) to maintain all customer information
• Assist with Sales Ops Walkthroughs and New Starts
• Other duties as assigned by management

 Requirements

Experience selling services to owners or key stakeholders at commercial properties is ideal. Successful candidates must have strong consultative selling skills as well as exceptional organizational and follow through skills. You need to be driven and ready to work hard.

• Minimum 3 years quota carrying B2B combined inside and outside sales experience
• High school diploma required. Bachelor’s degree is highly preferred.
• Strong MS Office and CRM systems
• Prior sales training certificate, e.g., Sandler, President’s Club, Dale Carnegie, etc., preferred.
• An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting
• Demonstrated ability to coordinate team activities and work effectively with operations and marketing teams

We offer a thorough sales training & development program. Top performers will benefit from a unique opportunity to join a fast-growing sales department with significant upside for income and professional growth. Our leadership team values every person’s contribution, and we work hard to create a culture of teamwork and rewards for performance. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal.

Learn more about our company culture on our social media platforms:

LinkedIn

FaceBook

Benefits:

• Salary, Uncapped commissions and bonus
• Protected territory
• Expense/entertainment account
• Vehicle reimbursement
• Mentorship by company leadership
• 3 weeks paid time off (in addition to 8 paid holidays)
• VTO (volunteer time off)
• 401k – 4% company match
• Health/Dental/Vision insurance/FSA
• Company issued laptop and iPhone

City Wide of Boston provides Managed Services to commercial properties – currently managing 450+ properties throughout MA.

City Wide Facilities Solutions - Boston is seeking a Sales Development Representative to join our rapidly growing team!

 Are you looking to start your career in sales and do you have these quality attributes?

• Are you engaging, energetic and hungry for success and a self-motivator
• You love building professional relationships with new people
• You've always been excellent at talking to people and getting them to listen to you
• You've got superior analytical, negotiating, and problem-solving skills
• Do you have the desire to learn & grow professionally in a sales career with a defined career path
• Are you a recent college grad OR do you have at least 1-2 years of business to business outside sales experience
• Are you looking to receive comprehensive sales training and a compensation plan that generously rewards performance

Well then, please apply!

You'll be taught how to successfully sell and grow your career and income.

• Base salary, uncapped monthly and quarterly bonus payouts.
• Exceptional culture - we work to provide work life balance and a supportive team environment.
• We have a heavy focus on training and development. As we grow, we want our team to grow with us.

City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Boston, one of more than 80 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

Here's what you'll be doing on a daily and weekly basis

• We'll teach you how to set 8-15 opportunities for the Sales team and then how to sell B2B building maintenance solutions. You'll work with the Sales team to learn and support the sales process and follow-up communications as you grow.
• Identify sales targets by making proactive field visits, phone calls, and sending emails to business owners, facility managers, property managers and decision-makers to generate opportunities for sales.

• Manage and update the Customer Relationship Management (CRM) database, including – scheduled calls, updated client records, notes from each call, and appointments set.

• Office based position to start and will transition to partially field based as you advance through the training program.

 Requirements

• Bachelor’s Degree or 1-2 years of successful sales and/or sales support work experience in a B2B sales environment.
• Capable of working independently and as team
• Driven, competitive and self-motivated
• Metrics oriented, with a strong need to win
• Excited to participate in all aspects of the sales process
• Enjoy prospecting and cold calling
• Prior history of building and establishing relationships
• Excellent communication skills (written/oral)
• Microsoft Dynamics CRM or similar platform experience a plus
• Experience with MS Office (Word, Excel, Outlook)

We offer a thorough sales training & development program. Top performers will benefit from a unique opportunity to join a fast-growing sales department with significant upside for income and professional growth. Our leadership team values every person’s contribution and we work hard to create a culture of teamwork and rewards for performance. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal.

Learn more about our company culture on our social media platforms:

LinkedIn

FaceBook

 Benefits

• A strong, un-capped incentive compensation plan for top performers.
• Career advancement opportunities to grow into a Sales Executive position. We'll train you to get to the next level.
• Vehicle reimbursement
• Mentorship by company leadership
• 3 weeks paid time off (in addition to 8 paid holidays)
• VTO (volunteer time off)
• 401k – 4% company match
• Health/Dental/Vision insurance/FSA
• Company issued laptop and iPhone

City Wide of Boston provides Managed Services to commercial properties – currently managing 450+ properties throughout MA.

City Wide of Boston’s company vaccination policy is all employees are to be fully vaccinated against COVID-19 and all new hires must be vaccinated by the time they start employment, absent any religious or medical circumstances.