“I joined Citywide of Boston because I saw an opportunity to be part of a company that values people, teamwork, and growth. The company’s commitment to delivering exceptional service while investing in its employees aligned with my professional values, and I wanted to contribute to a culture focused on excellence and continuous improvement.”

Odvin Rivas is an Operations Manager at Citywide of Boston with a strong focus on service excellence, team development, and client satisfaction, as he worked in a hospitality industry at Longhorn Steakhouse and UNO Restaurant over 20 years. He oversees daily operations across multiple accounts, ensuring that services are delivered safely, efficiently, and in accordance with company standards. Known for his hands-on leadership style, Odvin works closely with frontline teams, conducts site inspections, resolves client concerns, and drives continuous improvement initiatives. His commitment to accountability, teamwork, and operational excellence helps create positive outcomes for both clients and employees.